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Document PF-STC-001 · v1.0 · Effective 01 July 2026

Warranty & terms.

Pro.Furnish is a unit of Protrude Infratech Private Limited. The following warranty and terms govern every modular interior project we execute.

Warranty

Lifetime workmanship support.

Pro.Furnish provides lifetime service assistance for execution workmanship. All branded materials carry warranty strictly per the respective manufacturer's policy.

Service visits after handover may be subject to applicable transportation charges, material costs or third-party service charges, wherever applicable.

Warranty exclusions

  • Glass breakage
  • Moisture & seepage
  • Termite damage
  • Wear & tear
  • Third-party modifications
  • Misuse
  • Consumables (LED drivers, LED strips, gas stays, silicone, etc.)

Terms & conditions

The fine print, in plain order.

  1. 01Work shall commence only after design approval and receipt of scheduled payments.
  2. 02Design advances are non-refundable once design work has commenced.
  3. 03Any modification, redesign, quantity variation or scope change after approval shall be treated as additional work and charged separately.
  4. 04The Client shall provide electricity, water, storage space and unrestricted site access during execution.
  5. 05Site shall be ready before commencement of execution activities.
  6. 06Delays due to civil works, flooring, plumbing, electrical readiness, site conditions or pending approvals shall automatically extend the project timeline.
  7. 07Final material shades, laminate textures, veneer grains, stone patterns and glass finishes may vary slightly from samples and shall not be considered defects.
  8. 08Minor dimensional variations, alignment tolerances, joint gaps, material thickness variations and site adjustments within accepted industry standards shall be considered normal and shall not be treated as defects.
  9. 09Electrical and plumbing points must be finalized prior to production and installation.
  10. 10Materials supplied shall remain the property of Pro.Furnish until full payment has been received.
  11. 11WhatsApp, email and digital approvals shall be treated as valid written approvals.
  12. 12All drawings, renderings, BOQs, specifications and technical documents remain the intellectual property of Pro.Furnish until full payment has been received.
  13. 13Service requests shall normally be attended within 72 working hours, subject to project location, material availability and service scheduling.
  14. 14Damage caused by seepage, leakage, dampness, termites, structural defects, misuse, accidents or third-party modifications shall not be covered under warranty.
  15. 15Glass breakage after installation and handover shall not be covered under warranty.
  16. 16Unless specifically mentioned in the quotation, civil works, plumbing works, structural modifications, appliances, movable furniture, décor items, curtains, wallpaper, home automation, CCTV, internet cabling and air-conditioning are excluded.
  17. 17Quotations shall remain valid for 15 days from the date of issue unless otherwise specified.
  18. 18Material prices may be revised after the quotation validity period.
  19. 19Pro.Furnish reserves the right to photograph completed projects for portfolio, marketing and promotional purposes unless restricted in writing by the client.
  20. 20Pro.Furnish shall not be liable for delays caused by natural calamities, transportation disruptions, strikes, government restrictions, pandemics, material shortages or any other force majeure event.
  21. 21All disputes shall be subject exclusively to the jurisdiction of Hyderabad, Telangana.

Need the official PDF (PF-STC-001) for your records? Your project coordinator shares it on confirmation, or request a copy from us directly.

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